Tuesday, April 20, 2010

Muzzi's Q

So, was what was meant to be my first post was regarding the question that I raised on day 1...
Do non technical business people fully understand the importance and impact of technology?

I ask this because in my experience in the field of designing and developing technology solutions, it is ever so often a tug of war between technology project priorities and daily business function priorities... One in which technology is always drawing the short straw.
This however only to be played out in the all so familiar scenario and statement in technology project circles, "... but the system is not doing what it is meant to do", fogetting that a third of the functionality was de-prioritised because of 'business critical' issues...

So following on from the initial question is... Why is it that technology projects are not given enough priority to be buffered up, so that if business critical issues do come up... there is not fight for resources and a need to de-prioritise?

Which leads to this... How do we get non-technical business resources to appreciate and fully understand the impact of technology in the larger context of the business?

Anyway... these are just some views and questions
Perhaps business managers and leaders do fully understand the impact... and again, perhaps they do not...
Personally I would like to see business systems as a piece/component/node in the business process model diagram. One of the fuctions that defines the way in which business is done rather than just a medium by which the business is carried out.

I will take a check point at the end of this course as to whether i have somewhat answered my questions...

What are your views??

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